Slack, the widely used business communication tool, saw service slow down on Monday as many employees in the US returned to work after the holidays.
The company called the service issue an “incident” in a statement on its website. “Customers may be having problems loading channels or connecting to Slack right now,” the statement said. “Our team is investigating and we will provide more information as soon as we have it. We apologize for any disruptions. “
The Downdetector website, which records Internet disruptions, saw an increase in reported problems with Slack around 10:00 AM East Coast time. The company released its statement on the issue at 10:14 am. Problems included loading channels and sending messages to the service.
Slack has become an indispensable tool in the workplace over the past few years. More than 10 million users, including many in media organizations and businesses, who work from home due to the coronavirus pandemic. According to the company, more than 750,000 companies use the service.